Terms of Sale
Last updated: January 6, 2025
Preamble
These Terms of Sale (hereinafter "Terms") govern the contractual relationship between KALEO-IT (hereinafter "the Provider") and any professional subscribing to the Bounce Crew service (hereinafter "the Client").
The Bounce Crew service is a B2B SaaS (Software as a Service) platform for collaborative LinkedIn post management. It is exclusively intended for professional use.
Any subscription to a plan implies unreserved acceptance of these Terms, which prevail over any other document.
Article 1 - Provider Identification
KALEO-IT
Simplified Joint Stock Company (SAS)
Share capital: €500.00
Registered office: 679 avenue de la République, 59800 Lille, France
SIREN: 882 321 227 - RCS Lille Métropole
VAT number: FR 88 882321227
Email:
Article 2 - Plan Description
The Service is offered as monthly or annual subscriptions. The available plans are as follows:
2.1 CREATOR Plan
The CREATOR plan is designed for individual content creators. It includes:
- 1 user
- LinkedIn post creation and scheduling
- AI-assisted content generation
- 1 customizable AI profile
- LinkedIn account connection
- Email support
2.2 CREW Plan
The CREW plan is designed for teams. It includes, in addition to CREATOR features:
- Collaborative multi-user workspace
- Multiple AI profiles for the team
- Team coordination (likes, comments, shares)
- Engagement statistics
- Priority support
2.3 Trial Period
A free trial period of fourteen (14) days is offered for every new registration. At the end of this period, the chosen subscription will be automatically activated and billed, unless cancelled by the Client before the end of the trial period.
Article 3 - Pricing
3.1 Prices
Subscription prices are displayed in euros excluding taxes (excl. VAT) on the Website. Applicable VAT will be added at the time of billing according to the current rate.
Updated prices are available on the Pricing page of the Website.
3.2 Price Changes
The Provider reserves the right to modify its prices at any time. New prices will apply to new subscriptions and subscription renewals.
The Client will be informed of any price change at least thirty (30) days before it takes effect. In case of disagreement, the Client may cancel their subscription before the new prices become effective.
Article 4 - Payment Terms
4.1 Payment Methods
Payment is made by credit card (Visa, Mastercard, American Express) via our secure payment provider Stripe, PCI-DSS certified.
4.2 Due Date
The subscription is payable:
- Monthly: payment is charged each month on the subscription anniversary date.
- Annually: the full annual amount is charged at subscription, then on each anniversary date.
4.3 Payment Default
In case of payment failure, the Client will be notified by email and will have seven (7) days to resolve the situation.
Failure to resolve within this period, the Provider reserves the right to suspend access to the Service until effective payment.
Any sum not paid when due will automatically bear interest, without prior notice, at a rate of three (3) times the legal interest rate in force. A fixed indemnity of forty (40) euros for collection costs will also be due, in accordance with Article L.441-10 of the French Commercial Code.
Article 5 - Invoicing
An electronic invoice is issued and sent by email to the Client after each payment. Invoices are also accessible from the client area, in the Settings > Billing section.
In accordance with applicable regulations, invoices are kept for a period of ten (10) years.
Article 6 - Duration and Renewal
6.1 Initial Duration
The subscription is taken out for an initial duration corresponding to the chosen period (monthly or annual), starting from the subscription date or the end of the trial period.
6.2 Renewal
Unless cancelled by the Client, the subscription is automatically renewed for a period identical to the initial duration.
The Client can disable automatic renewal at any time from their client area. The subscription will remain active until the end of the current period.
Article 7 - Plan Change
7.1 Upgrade to a Higher Plan
The Client may upgrade to a higher plan at any time. The change takes effect immediately. The amount of the current subscription is calculated pro rata temporis and deducted from the new rate.
7.2 Downgrade to a Lower Plan
The Client may request a downgrade to a lower plan. This change will take effect on the next subscription renewal date. The higher plan remains active until that date.
Article 8 - Termination
8.1 Termination by the Client
The Client may terminate their subscription at any time from their client area (Settings > Subscription) or by contacting support.
Termination takes effect at the end of the current subscription period. The Client retains access to the Service until that date.
No refund will be made for the remaining subscription period, unless otherwise required by law.
8.2 Termination by the Provider
The Provider may terminate the Client's subscription immediately, without notice or compensation, in case of:
- Non-payment of amounts due after formal notice remains unsuccessful;
- Violation of the Terms of Use;
- Fraudulent or abusive use of the Service;
- Conduct harmful to the interests of the Provider or other users.
8.3 Consequences of Termination
Upon subscription expiration, access to the Service is deactivated. Client data is deleted within thirty (30) days, in accordance with our Privacy Policy.
Article 9 - Right of Withdrawal
As the Service is exclusively intended for professional use (B2B), the Client does not benefit from the right of withdrawal provided by consumer law for distance contracts with consumers.
In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a tangible medium whose performance has begun with the consumer's agreement and with express waiver of the right of withdrawal.
Article 10 - Provider Obligations
10.1 Service Provision
The Provider undertakes to implement all reasonable means to ensure the availability and proper functioning of the Service. However, the Service is provided "as is" without guarantee of results.
10.2 Maintenance
The Provider may need to temporarily interrupt the Service for maintenance operations. Where possible, the Client will be informed in advance of planned interruptions.
Interruptions for urgent maintenance or security fixes may occur without notice.
Article 11 - Liability
11.1 Limitation of Liability
The Provider's liability is limited to direct and foreseeable damages resulting from a proven breach of its contractual obligations.
Under no circumstances shall the Provider be held liable for indirect damages such as, but not limited to: loss of revenue, loss of customers, loss of data, loss of opportunity, damage to image or reputation.
11.2 Liability Cap
In any case, the Provider's total liability shall not exceed the amount actually paid by the Client for the subscription during the twelve (12) months preceding the event giving rise to the damage.
11.3 LinkedIn Integration
The Service enables publishing on LinkedIn. The Provider shall not be held liable for modifications, restrictions or interruptions imposed by LinkedIn on its API or terms of use.
Article 12 - Force Majeure
Neither party shall be held liable for failure to perform its obligations if such failure results from a case of force majeure within the meaning of Article 1218 of the French Civil Code.
The following are notably considered cases of force majeure: natural disasters, fires, strikes, network failures, cyberattacks, government decisions, Internet service provider failures, and more generally any external, unforeseeable and irresistible event.
Article 13 - Personal Data
The processing of Client's personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
Article 14 - Intellectual Property
The Service, including its software, interfaces, content, databases, trademarks and logos, is the exclusive property of the Provider and is protected by intellectual property laws.
The subscription grants the Client a personal, non-exclusive and non-transferable right to use the Service for the duration of the subscription and in compliance with these Terms and the Terms of Use.
Article 15 - Amendment of Terms
The Provider reserves the right to modify these Terms at any time. Modifications will take effect upon the next subscription renewal.
The Client will be informed of substantial modifications by email at least thirty (30) days before they take effect. In case of disagreement, the Client may terminate their subscription before the effective date of the modifications.
Article 16 - Entirety and Partial Invalidity
These Terms, together with the Terms of Use and the Privacy Policy, constitute the entire agreement between the parties regarding the subscription to the Service.
If one or more provisions of these Terms are declared null or unenforceable, the other provisions shall remain in full force and effect.
Article 17 - Applicable Law and Jurisdiction
These Terms are governed by French law.
In case of dispute relating to the interpretation or execution of these Terms, the parties shall endeavor to find an amicable solution. Failing amicable agreement within thirty (30) days, the dispute shall be submitted to the competent courts of Lille.
Contact: For any questions regarding these Terms, please